Terms of Service

Welcome to VB Scout. These Terms of Service (“Terms”) govern your use of our website, platform, analytics tools, and all related services (collectively, the “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use VB Scout.

VB Scout is redefining Voluntary Benefits with a data-driven, member-first approach. We help members receive the benefits they’re owed, while giving brokers, carriers, and employers the tools they need to drive clarity, efficiency, and engagement across the benefits experience.

Privacy Statement

We respect the sensitivity of personal and benefits-related data. Please refer to our Privacy Policy for full details.

  • Customer Data: You retain ownership of data you submit or upload to the platform, including member information, claims data, and engagement metrics (“Customer Data”). VB Scout will process this data solely for the purpose of delivering the Services.

  • De-identified & Aggregate Data: We may use de-identified, aggregated data to improve our Services, develop benchmarking tools, and generate insights—never in a way that identifies any individual or organization without consent.

Security Commitments

VB Scout is dedicated to protecting the information security of all our stakeholders. Please review our Security Commitments for more information.